Data Controller: HOLAOLIVE EXPERIENCE SLU
Registered office: CALLE SICILIA, NUM 380 PLANTA BJ, PUERTA 2 – 08025 – BARCELONA
Tax ID (CIF): B16480428
Email: andre@holaolive.com
This Cookie Policy describes the cookies used on this website, their purpose, name, provider, expiry period and, where applicable, whether international data transfers may take place. The legal basis for the use of strictly functional cookies is that the processing is necessary to comply with a legal obligation under Spanish Law 34/2002 on Information Society Services and Electronic Commerce. The legal basis for the use of analytics and optimisation cookies is the consent requested from the user, in accordance with Article 6(1)(a) of Regulation (EU) 2016/679.
Our website uses cookies only in order to provide a better service and offer you a better browsing experience. We wish to inform you clearly and precisely about the cookies we use, explaining what a cookie is, what it is used for, what types of cookies we use, their purposes and how you can configure or disable them if you so wish.
Cookies are small text files that some servers store on our hard drive with our consent and that contain information about what we have done on their pages, such as the time spent on a specific screen or obtaining specific information about a particular product. Most cookies have an expiry date, which may range from the duration of the session to a specific future date, after which they cease to operate.
Cookies are essential for the operation of the Internet and provide numerous advantages in the provision of interactive services, making browsing and use of our website easier. Cookies cannot damage your device. On the contrary, having them enabled helps us identify and resolve errors.
The cookies used on this website are associated only with an anonymous user and their computer. They do not provide references that allow the user’s name and surname to be inferred, and they cannot read data from the user’s hard drive or include viruses in their text. Our website also cannot read cookies placed on the user’s hard drive by other servers.
The user may freely decide whether or not to allow the cookies used by our website to be installed on their hard drive. In this regard, the user may configure their browser to accept or reject all cookies by default or to receive an on-screen notice when each cookie is received and decide at that moment whether or not to allow its installation. We recommend consulting your browser’s help section to learn how to change your current settings.
As a user, you have the right to reject all cookies or allow only those you consider necessary. You may continue browsing our website normally, with the only drawback that some features requiring cookies may not be available. In any case, the user may delete cookies installed on their hard drive at any time by following the procedure established in the browser help section.
Under Article 22.2 of Spanish Law 34/2002 on Information Society Services and Electronic Commerce, if you decide to continue browsing with all cookies enabled, you will be giving your consent to the use of the cookies detailed below.
The cookies on this website help to:
We never use cookies to:
According to the length of time they remain active: a) Session cookies: temporary cookies that remain in your browser’s cookie file until you leave the website, so none are recorded on your computer’s hard drive. The information obtained through these cookies is used to analyse web traffic patterns. In the long term, this allows us to provide a better experience, improve content and make the website easier to use; b) Persistent cookies: stored on the hard drive and read by our website each time you make a new visit. A persistent cookie has a specific expiry date and will stop working after that date.
According to their purpose: a) Strictly necessary cookies: these cookies are required to enable correct browsing of our website and ensure that content loads efficiently, allowing the different options or services available to be used properly. Analytics and aggregated cookies for counting website traffic and visited pages may be included; b) Analytics and optimisation cookies: first-party or third-party cookies that allow us to optimise your experience on the website by assessing its performance and improving it by adding new features; c) Personalisation cookies: allow user preference information to be stored in order to improve the quality of our services and provide a better experience.
We will keep the information for as long as necessary to provide the requested service, until you object or until you withdraw your consent. In such cases, the information will remain duly blocked and will not be used while it is necessary for the exercise or defence of legal or contractual claims. Once this period has elapsed, your data will be permanently deleted. Where we obtain data automatically through cookies, please bear in mind that some cookies may remain installed for years. However, you can limit their use over time by deleting them from your browsers or devices.
In accordance with Article 22.2 of the LSSI, the following table details cookies that may usually be installed while browsing this website. The table below is an example and must be adapted to the actual configuration and characteristics of your website.
| Purpose | Description | Cookie name | Owner | Requires consent | Expiry | International transfer |
| Strictly necessary | Checks whether cookies are enabled in the browser. Many portal services need to work with cookies. | COOKIE_SUPPORT | First-party | No | 365 days | No |
| Strictly necessary | Cookie managed by the application server to handle the session ID in J2EE. | JSESSIONID | First-party | No | Session | No |
| Strictly necessary | Balances load and directs visitors to a specific server behind the load balancer so content appears as quickly as possible. | b1pi, b1pi2 | Third-party | Yes | Session | Yes |
| Strictly necessary | Analytics purpose. Used to collect campaign source, medium and referrer. | cm*, cn*, crm_id*, cs*, referer* | First-party | No | 30 days | Yes |
| Strictly necessary | Generates an anonymous user ID used to count how many times a user visits the site. It also records the first and last visit, when a session ends and the traffic source. | _ga, _gan, _gcl_au, _gid | First-party | No | 1 to 730 days | Depending on cookie |
| Strictly necessary | Stores the preferred sorting criterion for product lists. | sort | First-party | No | 365 days | No |
| Strictly necessary | Stores the value of the referring domain. | PgpOrigin | First-party | Yes | Session | No |
If you do not want the website to install any cookies on your device, you may configure your browser so that you are notified before any cookie is downloaded. You may also modify your browser settings to reject all cookies or only third-party cookies. It is also possible to delete any cookies already stored on your device. To do this, you will need to adjust the settings of each browser and device you use separately.
We provide users who wish to prevent the installation of cookies with links made available by the most commonly used browsers:
Many browsers allow private browsing mode, in which cookies are always deleted after your visit. Depending on the browser, this mode may have different names: Internet Explorer 8 and above: InPrivate; Firefox 3.5 and above: Private Browsing; Google Chrome 10 and above: Incognito; Safari 2 and above: Private Browsing; Opera 10.5 and above: Private Browsing.
Please read your browser’s help section carefully to learn more about how to activate private browsing mode. You may continue visiting our website even if your browser is in private mode; however, the user experience may not be optimal and some features may not work.
We may update the Cookie Policy of our website. We therefore recommend that you review this policy each time you access the website so that you are properly informed about how and why we use cookies.
You may read our Privacy Policy for more information about the processing of personal data.
If you have any questions, comments or suggestions about this Cookie Policy, please write to: andre@holaolive.com
