Legal Notice

Thank you for visiting this website.

Please read the Terms and Conditions contained in this document carefully, as use of this website implies the express and full acceptance of them, in the version published at the time you access each and every web page located under the domain https://holaolive.com/ and its respective subdomains and subdirectories. We recommend that you reread this document each time you access the website to check whether there have been changes to the terms of use, and that you leave the website if you do not agree with such changes. If we consider certain modifications to be important, we will update the “Last updated” date at the top of this page. Any person who accesses this website assumes the role of user and undertakes to strictly observe and comply with the provisions set out herein, as well as any other applicable legal provision.

HOLAOLIVE EXPERIENCE SLU reserves the right to modify any type of information that may appear on the website, without any obligation to give prior notice or inform users, publication on its website being understood as sufficient.

1. IDENTIFICATION

In compliance with the information duty set out in Article 10 of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, and with current legislation on data protection, in particular Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, which fully implements Regulation (EU) 2016/679, we provide below our identification and contact details:

Website owner: HOLAOLIVE EXPERIENCE SLU (hereinafter, THE COMPANY)

Trade name: HOLAOLIVE EXPERIENCE

Tax ID (CIF): B16480428

2. COMMUNICATION

To contact us regarding any matter relating to the content of this Legal Notice, we provide the following contact methods:

  • Telephone: +34 692 85 98 01
  • Email: andre@holaolive.com
  • Registered office: CALLE SICILIA, NUM 380 PLANTA BJ, PUERTA 2 – 08025 – BARCELONA
  • Website: https://holaolive.com/

All notices and communications made through any of the methods listed above will be considered effective for all purposes. By accessing, viewing or using the materials or services available on or through this website or the content available through other websites or software applications, the user states that they understand and accept this document as the legal equivalent of a written and binding document.

3. BROWSING

Our website implements reasonable security measures and appropriate technical resources to ensure secure browsing and protect the information we collect. However, it is important to note that, although we adopt all necessary measures to protect your information, no website, data transmission over the Internet, computer system or wireless connection is completely invulnerable. THE COMPANY accepts no liability in the event of service interruptions, technical failures or any inconvenience arising from causes beyond our control. We also disclaim any liability for damage caused by viruses, malware or other incidents introduced into our computer systems by hackers or third parties who gain unauthorised access to our website with malicious intent. To mitigate these risks, we recommend that users adopt appropriate precautions, such as using updated antivirus systems and avoiding the sharing of confidential information over unsecured networks.

Links to other websites: for your convenience, this website contains links to other pages that may have different privacy policies. In these cases, THE COMPANY acts exclusively as an intermediary service provider, in compliance with Article 17 of Law 34/2002. THE COMPANY will only be responsible for the content and services provided on linked websites to the extent that it has actual knowledge of the unlawfulness of such content and has not removed the link with due diligence. If a user considers that a linked website contains unlawful or inappropriate content, they may notify THE COMPANY, without such communication necessarily implying an obligation to remove the corresponding link.

Under no circumstances should the existence of linked websites imply the existence of agreements with their managers or owners, nor any recommendation, promotion or identification of THE COMPANY with the statements, content or services provided.

THE COMPANY does not know the contents and services of linked websites and is therefore not responsible for any damage caused by the unlawfulness, quality, unavailability, error or uselessness of the contents and/or services of linked websites or for any other damage that is not directly attributable to THE COMPANY. Users are also advised to review the corresponding terms and legal conditions of those websites.

This website has been reviewed and tested to ensure that it works correctly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, THE COMPANY does not rule out the possibility of programming errors, force majeure, natural disasters, strikes or similar circumstances making access to the website impossible.

User obligations

The user undertakes to make correct use of the website in accordance with the law and this Legal Notice. The user will be liable to THE COMPANY or to third parties for any damage that may be caused as a result of breaching this obligation. The use of the website for purposes harmful to the assets or interests of THE COMPANY or third parties, or in any way that overloads, damages or disables the networks, servers, hardware or software of THE COMPANY or third parties, is expressly prohibited.

IP ADDRESSES

The website servers can automatically detect the IP address and domain name used by the user to access the page. An IP address is a unique number assigned to each device connected to the Internet, allowing its location and network to be identified. This information, together with other relevant data such as the date and time of the visit, is recorded in a server activity file. The data collected through the IP address and domain name are used exclusively to process anonymous statistics, such as page impressions, visit volume, browsing sequence, point of access, time spent on the site and other technical parameters. These metrics are used to improve the browsing experience, optimise website performance and analyse user behaviour without compromising individual privacy.

4. DATA COLLECTION FORMS

Without prejudice to the provisions of our Privacy Policy available on our website, the use of certain services or requests addressed to THE COMPANY may require the prior completion of the corresponding user registration form. All information provided by the user through forms on our website must be truthful. The user guarantees the authenticity of all data communicated and will keep the information provided to THE COMPANY fully updated so that it always reflects the user’s real situation. In all cases, the user will be solely responsible for any false or inaccurate statements made and for any damage caused to THE COMPANY or third parties by the information provided.

5. INTELLECTUAL PROPERTY

The entirety of this website, including product descriptions, text, images, trademarks, logos, buttons, files, colours and the structure, selection, arrangement and presentation of its content, is owned by THE COMPANY or by third parties who have licensed or authorised its use. All logos, trademarks and designs appearing on this website form part of intellectual property rights registered by us, and any form of exploitation is prohibited, including reproduction, distribution, public communication and transformation, without express authorisation.

The user undertakes to use the content diligently, correctly and lawfully and, in particular, not to remove or manipulate copyright notices or other identifying data relating to the rights of THE COMPANY or their owners incorporated into the content, as well as any technical protection devices or information mechanisms that may be included. The user will also refrain from using the content and information obtained through the website to send advertising, commercial communications, unsolicited messages to a plurality of persons, or to market or disclose such information in any way.

THE COMPANY recognises the corresponding intellectual and industrial property rights in favour of their owners. Any observation regarding possible breaches of intellectual or industrial property rights, or any website content, may be sent by email to andre@holaolive.com.

6. COMMERCIAL COMMUNICATIONS

Provided that we have your express consent, obtained through an exclusive checkbox in our forms, we may use your personal data to contact you in the future for commercial actions that may be of interest to you and always related to the products and/or services offered by the company. You will always have the option to unsubscribe in those messages or notify us by writing to andre@holaolive.com. However, you may continue to receive notices and emails where they are necessary and essential for the maintenance of our contractual transactions. In accordance with Law 34/2002, THE COMPANY does not send advertising or promotional communications by email or equivalent electronic means unless they have been previously requested or expressly authorised by the recipients.

7. COOKIES

Our policy regarding the use of cookies is set out in the Cookie Policy document.

8. PERSONAL DATA PROTECTION

Our policy regarding the processing of your personal data is set out in the Privacy Policy document.

9. DISCLAIMER OF LIABILITY

Information: access to the website does not imply any obligation on the part of THE COMPANY to verify the truthfulness, accuracy, suitability, completeness or current nature of the information provided through it. The contents of this website are general in nature and do not in any way constitute the provision of legal or tax advisory services. THE COMPANY is not responsible for decisions made on the basis of the information provided on the website or for damage caused to the user or third parties as a result of actions based solely on information obtained from the website.

Quality of service: access to the website does not imply any obligation on the part of THE COMPANY to monitor the absence of viruses, worms or any other harmful computer element. It is the user’s responsibility to have appropriate tools for detecting and disinfecting harmful computer programs. THE COMPANY is not responsible for damage caused to the computer equipment of users or third parties during the provision of the website service.

Availability of the service: access to the website requires third-party services and supplies, including transport through telecommunications networks, the reliability, quality, continuity and operation of which are not the responsibility of THE COMPANY. Consequently, services provided through the website may be suspended, cancelled or inaccessible before or during the provision of the website service. THE COMPANY is not responsible for any damage caused to the user as a result of failures or disconnections in telecommunications networks that lead to suspension, cancellation or interruption of the website service.

10. LEGISLATION AND JURISDICTION

These general conditions will be subject to the provisions of this document and, where not expressly covered, will be governed by the applicable laws of Spain. In the event of any dispute or disagreement relating to the interpretation, validity or execution of the conditions set out herein, the user and THE COMPANY expressly and voluntarily agree to submit to the jurisdiction of the competent Courts and Tribunals, in accordance with current regulations and depending on the domicile of the user or THE COMPANY, as provided by applicable law.